FAQ

Frequently Asked Questions

Have questions about how Rivkah Susu works? You're not alone! Below are answers to some of the most common questions about our savings plans, daily collections, micro loans, and nationwide services. We’re here to keep things clear, simple, and supportive—because your financial peace of mind matters.

1. What is Rivkah Susu and how does it work?

Rivkah Susu is a Ghanaian daily savings and microfinance company that collects savings from customers through trained agents or mobile money. We offer flexible savings, instant deposits, micro loans, and business support services across Ghana.

2. How do I start saving with Rivkah Susu?

You can begin by registering with one of our field agents or contacting us via phone or WhatsApp. Once registered, you can start saving daily through agent collections or by using mobile money.

3. Can I withdraw my savings anytime?

Yes! Rivkah Susu offers flexible withdrawals with no penalties or hidden fees. Your money is always available when you need it.

4. What deposit options are available?

You can deposit through our agents (in person) or instantly using MTN MoMo, Tigo Cash, or Telecel Cash. We make saving seamless and convenient.

5. Do I need a bank account to use Rivkah Susu?

No. You don’t need a bank account. All our services can be accessed with your phone and a valid ID.

6. How do I apply for a micro loan?

You can request a micro loan by speaking to your agent or contacting our office. Loans are processed quickly with minimal paperwork and flexible repayment terms.

7. Who qualifies for Rivkah Susu’s micro loans?

Our loans are available to market women, artisans, traders, small business owners, and salary earners. As long as you're a consistent saver or can provide basic verification, you can apply.

8. Does Rivkah Susu operate outside Kasoa?

Yes! We have nationwide coverage. Our agents and mobile platforms allow us to serve customers in all regions of Ghana.

9. What kind of business support do you offer?

We provide custom savings plans, micro loans, financial training, and one-on-one coaching to help small businesses grow and succeed.

10. Is my money safe with Rivkah Susu?

Absolutely. We have secure systems, transaction SMS alerts, and trusted agents in place to ensure your savings and records are always protected.